POLICY
Content Guidelines & Community Standards
1. Information We Collect
1.1. Information You Provide Directly
Account Registration: Name, email address, password, date of birth (to verify age).
Profile Information: Optional details like profile photo, interests, and demographic data.
Payment Details: Billing address and payment method information (credit/debit card, PayPal, etc.)—processed by our PCI‑compliant payment partners.
Support & Feedback: Messages, survey responses, or other communications you send to us.
1.2. Information Collected Automatically
Usage Data: Pages visited, time spent on pages, clicks, and other interactions.
Log Data: IP address, browser type, device identifiers, operating system, and timestamps.
Cookies & Similar Technologies: We use cookies, web beacons, and local storage to enhance functionality, remember your preferences, and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services.
Process transactions, send you confirmations, receipts, and account-related notices.
Personalize content, recommendations, and ads based on your preferences.
Communicate with you about updates, newsletters, promotions, and security alerts.
Detect, prevent, and investigate fraud or other illegal activities.
Comply with legal obligations and enforce our Terms of Use.
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
Service Providers: Third‑party vendors who assist with payment processing, data hosting, analytics, email delivery, and customer support.
Affiliates and Subsidiaries: For internal business purposes and consistent service delivery.
Legal and Safety Reasons: When required by law (e.g., to comply with a subpoena), to protect our rights or the safety of users, or to investigate fraud.
Business Transfers: In connection with a merger, acquisition, or sale of assets, provided the acquiring entity agrees to protect your data under terms no less restrictive than this Privacy Policy.
4. Cookies and Tracking Technologies
You can set your browser to refuse cookies or alert you when they’re being used.
Disabling cookies may limit your ability to use certain features.
We may work with advertising partners who use cookies and similar technologies to serve ads about our services on third‑party sites. You can opt out of targeted advertising through your browser or via sites like the Network Advertising Initiative (NAI).
5. Data Security
We implement industry‑standard administrative, technical, and physical safeguards (e.g., SSL/TLS encryption, firewalls) to protect your data.
While we strive to protect your information, no system is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal data only as long as needed to fulfill the purposes outlined in this Privacy Policy or as required by law.
When we no longer need your information, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access or Correct your personal information.
Delete your account and associated data.
Restrict or Object to certain data processing activities.
Withdraw Consent where we rely on your consent to process data.
Portability: Request a copy of your data in a machine‑readable format.
To exercise any of these rights, please contact us at privacy@finhap.com. We may require verification before processing your request.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13. If we learn we have collected data from a child under 13 without parental consent, we will delete that information as quickly as possible. If you are a parent or guardian and believe we may have collected your child’s information, please contact us.
9. International Transfers
FinHap is based in the United States. Your information may be stored and processed in the U.S. or other countries where our service providers operate. By using our services, you consent to the transfer of your information to jurisdictions that may have different data protection laws than your home country.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of FinHap after any changes indicates your acceptance of the new policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: privacy@finhap.com
Mail: FinHap, Inc., 123 Finance Way, Wilmington, DE 19801, USA
Thank you for trusting FinHap with your financial education journey. We’re committed to keeping your data safe and secure.